Contact us
Questions about an order, shipping or after-sales? Email is the fastest way to reach us.
How to reach us
Emailinfo@nicesnus.com
Response time
We reply within 1 business day. Business days are Monday to Friday, Eastern Time.
What to include
- Your order number (it starts with “NS-” and is in your confirmation email) — for any question about an order.
- For after-sales support: which item(s) are affected, a short description of the problem, and clear photos of the product and — if the parcel was damaged — of the packaging. Please report quality problems within 7 days of delivery.
- Write from the email address you used at checkout, so we can match the message to your order.