Shipping

Where we ship, what it costs, how long it takes — and what to do if something goes wrong.

Destinations

We currently ship to the United States only. Checkout only accepts shipping addresses in the United States.

Rates

Flat rate

$9.90 per order

Free shipping

Orders with a merchandise subtotal of $100 or more (after any discounts) ship free

All prices are in USD. The shipping fee is shown in your cart and again before you pay.

Delivery time

Delivery in 3–5 business days.

Delivery times are estimates and are not guaranteed.

Carriers

Parcels are shipped with USPS, UPS, FedEx, Canada Post or DHL. The carrier and tracking number for your parcel are shown on your order status page and in your shipping confirmation email.

Address accuracy

Please make sure your shipping address is complete and correct before you place your order. We are not responsible for delays or loss caused by an incorrect or incomplete address, and the carrier may not be able to deliver to some locations. If you notice a mistake right after ordering, contact us straight away with your order number and we will do our best to correct it before the parcel ships.

Lost or delayed parcels

If tracking has not updated for several days, or the parcel is marked as delivered but has not arrived, please check with other people at the address and with your local carrier office first, then contact us with your order number and we will do our best to help. Risk of loss and damage passes to you when the carrier confirms delivery to the address you provided.

Adult signature

Our products are for adults only. The carrier may require an adult signature on delivery and may refuse to hand over the parcel if no adult is available — please make sure someone aged 21 or older is available to receive the order.

Tracking

As soon as your order ships you will receive an email with the carrier and tracking number. You can also look up your order at any time on Track order — you will need your order number and the email you used at checkout.