Terms of Service

These Terms of Service ("Terms") govern your use of the NiceSnus website (the "Site") and every order you place through it. By using the Site or placing an order you agree to these Terms. If you do not agree, please do not use the Site.

1. Eligibility

The Site sells nicotine products intended for adults only. You may use the Site and place orders only if you are at least 21 years old. By using the Site you confirm that you are 21 or older, and by placing an order you confirm that both you and the person receiving the order are 21 or older. See our Age Policy for details.

2. Use of the Site

You may use the Site only for lawful purposes and only to browse and buy products for personal use. You agree not to:

• provide false or misleading information, including about your age or identity;
• use another person's payment method or personal details without their authorisation;
• interfere with the operation or security of the Site, or attempt to gain unauthorised access to any part of it;
• use automated tools to access the Site in a way that places an unreasonable load on it or to copy its content;
• use the Site in any way that breaks applicable law.

We may suspend or restrict access to the Site for anyone who breaches these Terms.

3. Products and product information

We try to describe our products accurately, but images are for illustration and packaging or appearance may vary. Product information on the Site is provided for general information only; please read the product label before use.

4. Orders and acceptance

When you place an order you are making an offer to buy the products in it. An order is accepted only when your payment has been confirmed by our payment processor and we send you an order confirmation. Any automated message acknowledging that your order was received is not acceptance of the order.

We may refuse or cancel any order, in whole or in part, including where:

• your age or the age of the recipient cannot be reasonably established;
• the shipping address is outside the countries we ship to;
• a product is unavailable or was listed at an incorrect price;
• we suspect fraud, misuse of a payment method, or a breach of these Terms.

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled items.

5. Pricing and availability

All prices are shown in US dollars (USD). Prices and availability may change at any time without notice, but changes do not affect orders that have already been accepted. Prices do not include shipping, which is shown separately before you pay. Any taxes, duties or import charges that apply to your order and are not collected at checkout are your responsibility.

Despite our efforts, a product may occasionally be listed at an incorrect price. Where that happens we may correct the price, contact you before proceeding, or cancel the order.

6. Payment

We accept payment by card. Card payments are processed by a third-party payment processor: your card details are entered into the processor's secure payment form and are never stored on our systems. We receive only the result of the payment and, where the processor provides it, a masked card identifier (such as the card brand and last four digits) for our order records. Your order will not be shipped until payment has been confirmed.

If a payment fails or is declined, the order is not placed. Please check your details and try again, or contact your card issuer.

7. Shipping

We currently ship to the United States and Canada only. Orders with a merchandise subtotal of $100 or more (after any discounts) ship free; otherwise a flat shipping fee of $9.90 applies. The shipping fee is shown before you pay.

Delivery times are estimates and are not guaranteed. Please make sure your shipping address is complete and correct: we are not responsible for delays or loss caused by an incorrect or incomplete address, and the carrier may not be able to deliver to some locations. Risk of loss and damage passes to you when the carrier confirms delivery to the address you provided. The carrier may require an adult signature on delivery.

8. After-sales

If a product arrives damaged or has a quality defect, please contact us within 7 days of delivery at info@nicesnus.com with your order number, a description of the problem and photos. What is covered, and how to apply for after-sales support, is set out on our Returns & After-sales page.

9. Intellectual property

The Site and its content, including text, images, logos, graphics and design, are owned by us or our licensors and are protected by intellectual property laws. You may not copy, reproduce, distribute or create derivative works from any part of the Site without our prior written permission, other than the personal, non-commercial use needed to browse and buy from the Site. Product names and brands shown on the Site belong to their respective owners.

10. Disclaimer

The Site is provided "as is" and "as available". To the fullest extent permitted by applicable law, we make no warranties, express or implied, about the Site, including that it will be uninterrupted, error-free or free of harmful components. This does not affect any rights you have under applicable law that cannot be excluded.

11. Limitation of liability

To the fullest extent permitted by applicable law, we are not liable for any indirect, incidental, special or consequential loss or damage arising from your use of the Site or from any order, and our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.

12. Changes to these Terms

We may update these Terms from time to time. The current version is always available on this page, and the "last updated" date shows when it was last changed. Changes apply to orders placed after they are posted; the version in force when you placed an order applies to that order.

13. Contact

Questions about these Terms or about your order: info@nicesnus.com.